How are casinos using their employees?

With billions of pounds in revenue every year, it should come as no surprise that the gambling industry is one of the biggest in the world. The launch of the first online casino in the mid-1990s has continued to help this grow as the industry has continued to grow at an exponential rate due to the variety of games available.

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Although the launch of the online casino sites have meant that people are now able to enjoy the thrills of gambling from their own home, this hasn't taken away from the success of land-based casinos.

Famous locations such as the Las Vegas strip have continued to thrive despite strong competition from online sites.

A statistic study conducted by the University of Nevada in Las Vegas in August 2018 showed that the annuals revenues for each casino has risen year-on-year. The study, which dated back to 1990 reported that revenue had risen from £3 billion ($4 billion) in 1990 up to £12 billion ($17 billion) in 2017.

This figure is even more impressive if you consider that the number of employees that work at casinos has been dropping over the years. The number of employees in the 'casino department' has also been in a steady decline. Although there are numerous reasons why this has been declining over the years, one of the main reasons is because of the decreasing need to have as many employees on the gaming floor.

At the start of the millennium, casinos shifted to coinless ticket in / ticket out slot machines. This meant that employees who were responsible for collecting, counting, and exchanging coins for bills were no longer needed.

This is just one of a number of reasons why employee numbers are slowly falling. Due to the falling number of employees in recent years, this infographic looks at how casinos are getting the best out of their employees while still giving the guest the best casino experience possible.

casino employees

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